Support
Frequently asked questions
Shipping, returns, warranty, resizing: it's all here.
Orders & shipping
How fast will my order arrive?
Ready-to-ship pieces leave within 24 hours via free insured express. Made-to-order pieces ship in 2-3 weeks.
Can I return my purchase?
30-day free returns on everything except engraved and fully custom pieces.
Warranty & care
What does the lifetime warranty cover?
Free professional cleaning, prong inspection, and rhodium re-plating, for life.
Can I upgrade my diamond later?
Yes. Trade in any Gemora center stone at full purchase value toward a larger one, anytime.